Healthcare AI agents that handle your referrals. reminders. patient intake. pre-approvals. lab alerts. follow-ups.
Built and run for you, inside the systems your clinic already uses. Your staff approve anything medical - the agents do the rest.
A 30-minute call, no prep. We'll tell you honestly what's worth automating first.
INDITE
AI agents for your business. Healthcare at our core.
Indite builds and runs AI agents across industries, with a focus on healthcare. We automate patient coordination, customer support and daily operations in the systems you already use, with your team in control.
- You
Show us your process
Walk us through the work that takes your team’s time. In a 30-minute call, we identify what to automate first and where a person should stay involved.
- Indite team
Build agents around your systems
We connect your AI agents to the tools you use, from EHRs and billing to CRMs, calendars and messaging, with your rules and approvals built in.
- Indite team
Run and improve your agents
We monitor the agents, resolve issues and improve workflows as your needs change. Your team can see every step and take over when needed.
- Clinical decisions stay with doctors
- Instant handoff to your staff
- Full audit trail
We run it. You see everything.
Done-for-you never means a black box. You can see what every agent did, for which case, and what happened next - ready whenever you need to check.
- Staff licenses tracked in spreadsheetsYou’re told before any license expires
- Medicine and supply stock counted by handLow stock is spotted and reorders are sent for approval
- Vendor bills checked against orders by handBills are checked against orders and sent for sign-off
- Inspection reports put together from many systemsReports are prepared from your systems on time, every time
- Front desk phones busy with simple patient questionsSimple questions are answered on WhatsApp, phone and web, and staff step in when needed
AI agents that take the busywork off your team.
Explore the work we handle, what gets easier, and where your team stays in charge.
- Operations
Referral Management
Incoming referrals read and checked.
- Referrals read from email, fax and forms
- Missing document checks
- Routing to the right department
- Patient Access
Pre-Visit Intake
Forms sent and checked before the visit.
- Forms by WhatsApp, SMS or email
- Missing details requested
- A summary for the care team
- Patient Access
Post-Discharge Check-Ins
Scheduled check-ins, with concerns sent to staff.
- Scheduled check-ins
- Concerns routed to the right person
- Every concern logged for your staff
- Revenue and Insurance
Insurance Pre-Approval
Pre-approval requests prepared for staff review.
- Requirement checks for each request
- Supporting documents gathered
- Staff review before anything is sent
- Patient Access
Reminders & No-Shows
Appointment reminders sent and replies handled.
- Reminders by WhatsApp, SMS or email
- Confirm, move or cancel by reply
- Freed-up slots offered to your waitlist
- Patient Access
Front-Desk Assistant
Routine questions and bookings handled outside clinic hours.
- Answers from your approved information
- Appointment booking and changes
- Medical questions sent to your staff
- Revenue and Insurance
Patient Billing
Billing questions answered and payment links sent.
- Answers from your billing data
- Payment links by WhatsApp, SMS or email
- Disputes passed to your staff
- Revenue and Insurance
Claims and Denials
Rejected claims sorted and prepared for your billing team.
- Rejections sorted by reason
- Draft corrections and appeals
- Billing team approval before resubmission
- Operations
Lab Result Routing
Results sent to the right doctor using your rules.
- Results matched to the right patient
- Routing based on your clinicians' rules
- Escalation if a result isn't reviewed
- Patient Access
Preventive Care Outreach
Patients due for care invited to book.
- Patients found using your care team's rules
- Invitations with your approved wording
- Patients who don’t reply listed for your staff
- Operations
Document Processing
Key details pulled from forms and files.
- Faxes, scans and PDFs
- Key details extracted
- Staff check before saving
- Operations
Data Sync Across Systems
Updates shared between your connected systems.
- Updates through FHIR, APIs and databases
- Mismatches flagged for review
- A log of every change
- Operations
Health Tech Customer Support
Support for users of your health tech platform.
- Answers from your help center
- Tickets created in your helpdesk
- Handoff to your support team
- Staff Support
Staff Assistant
Answers for your staff from your own documents.
- Answers from your policies and SOPs
- Tasks created for the right team
- Approval before any change is made
- Staff Support
Staff Onboarding
New staff paperwork and setup in one workflow.
- Forms and e-signatures
- Answers to common policy questions
- Setup tasks for HR and IT
We connect to your EHR and everything around it.
Your AI agents read and update patient records through FHIR and connect to your HIS, scheduling, lab, billing and messaging tools. Nothing to rip out, nothing to replace.
- FHIRSF
EHR & clinical data
Read and write the patient record
FHIRFHIR R4 (Epic & any FHIR server)SFSalesforce Health CloudHTTP / RESTFTPSFTPWHWebhooks
- AWSPM
Medical AI
Understand clinical language
AWSAWS Comprehend MedicalPMPubMedSpeech to Text
Claude
OpenAI
GeminiAWSAWS Bedrock
Patient communication
Meet patients where they are
Tw
WhatsAppTwTwilio SMS & voice
GmailOlOutlook
Web chat widget
ElevenLabs voice
Telegram
- FHIR
Scheduling
Fill the calendar, cut no-shows
FHIRFHIR Slot / AppointmentGoogle Calendar
CalendlyOlMicrosoft Outlook
- DS
Forms, documents & consent
Paperless intake that lands in the chart
DSDocuSignDropbox Sign
TypeformTaTallyPDFPDF.co
Generate Document
File Loader
Safety & compliance
Guardrails on every step
PII / PHI redaction
Guardrails
AI Judge
Human In The Loop
Billing & finance
Patient payments and back office
Stripe
QuickBooks
XeroNSNetSuite
SAP
- MTSlSQL
Care team & data
Alert staff, report on outcomes
MTMicrosoft TeamsSlSlackSQLMicrosoft SQLPostgreSQL
Snowflake
BigQuerySPSharePoint
A discharge becomes a recovery plan patients actually follow
Here’s our post-discharge workflow. A nurse approves the summary before it goes out. When the patient replies, the AI agent decides whether to continue the plan or bring in your staff. Pick an outcome to see what happens.
- Nurse approval
- Red flags go to staff
- Automatic follow-up
Run log
No reply
Sunrise Clinic
Staff Assistant · usually replies instantly
Staff Assistant
An AI assistant your staff can ask about any case, rule or task
Your staff asks on WhatsApp, Teams or Slack. The assistant checks your systems and your own rules, gives a clear answer, and does the next step if it's allowed to.
Per-Agent Pricing Calculator
Pick Your Agents. See Your Price Instantly.
Every agent is priced individually, so you only pay for the automation you actually deploy - a one-time build, then simple running costs. Select what your team needs and see your total, live.
FAQ
Straight answers to what teams ask us most. Can't find yours? We're happy to help.
Indite builds AI agents that handle the admin work around patient care, such as scheduling, intake, reminders and follow-ups, and runs them for you. You tell us the task. We design the agent, connect it to your systems and manage it after launch.