Privacy Policy | Indite.io

This privacy policy sets out how BACANCY DATAPROPHETS PRIVATE LIMITED uses and protects any information that you give BACANCY DATAPROPHETS PRIVATE LIMITED when you visit their website and/or agree to purchase from them.

BACANCY DATAPROPHETS PRIVATE LIMITED is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.

BACANCY DATAPROPHETS PRIVATE LIMITED may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.

We may collect the following information:

Name
Contact information including email address
Demographic information such as postcode, preferences and interests, if required
Other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.

Google User Data

Limited Use disclosure

Indite's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Raw or derived user data received from Google Workspace APIs is not used to develop, improve or train generalized AI/ML models.

What we access and why

When you connect a Google account, Indite accesses only the data needed for the workflows you build:

Gmail: read, send, label and organize emails as part of your workflows.
Google Drive: read, create and update files you select or that your workflows create.
Google Sheets: read and write spreadsheet rows used by your workflows.
Google Calendar: read events and create or update events.
Google Contacts: read and manage contacts used by your workflows.
Google Analytics: read reporting data for properties you select.

How we use it

Google user data is used only to provide the features you configure. We do not sell Google user data, use it for advertising, or use it to train AI/ML models. Indite staff do not read your Google data except with your explicit consent (for example, for support), for security purposes, or where required by law.

With whom we share Google user data

We share Google user data only as needed to run your workflows, with these categories of service providers:

AI model providers. These receive data only when you add an AI step to a workflow and choose to pass Google data to it. Providers: OpenAI, Anthropic, Amazon Bedrock (AWS), Groq, Mistral AI, Google Gemini API, Together AI, Hugging Face, ElevenLabs, OpenRouter and Dify. Data is sent through the provider's API under terms or settings that prohibit using it to train their models.
Infrastructure providers. Google user data is hosted and stored securely on Amazon Web Services (AWS), which processes it only on our behalf and for no other purpose. We do not use any third-party email provider.
Third-party services you connect. Data goes to these only when your workflow explicitly sends it to them (for example, a Slack or CRM step).

We may also disclose data where required by law, or as part of a merger or acquisition with equivalent protections.

Retention and deletion

We keep Google user data only as long as needed to run your workflows: [e.g. execution logs are kept for 2 years]. You can disconnect your Google account at any time in Indite under Credentials, or at https://myaccount.google.com/permissions. To request deletion of your data, contact support@indite.io. We will delete it within 30 days.

Data Security & Protection

We implement industry-standard technical and organizational safeguards to protect user data obtained through third party APIs (i.e., Google APIs, Slack APIs, LinkedIn APIs), including:

Encryption of data in transit using HTTPS/TLS
Encryption of sensitive data at rest
Restricted access controls for internal systems
Secure credential storage using encrypted secrets management
Continuous monitoring and logging for unauthorized access attempts

Access to Google user data is limited only to functionality required for the app's core features and is never shared, sold, or used for advertising purposes.

Data Retention

We retain Google user data only as long as necessary to provide the requested functionality. Users may revoke access at any time from their Google account permissions page or request deletion by contacting us at: support@indite.io

User Control

Users can:

Disconnect Google integrations at any time
Request deletion of stored data
Revoke app access from Google Security Settings

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at support@indite.io

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to 805, Times Square Arcade, Thaltej-Shilaj Road, Ahmedabad GUJARAT 380059 or contact us at support@indite.io as soon as possible. We will promptly correct any information found to be incorrect.