The Live Chat Tool That Feels Like an Extension of Your Team
Manage customer conversations across Web, SMS, WhatsApp, and Facebook in one easy-to-use tool. Designed to help your team focus on what matters—building connections and creating impact.
Why Settle for Ordinary? Make Every Conversation Count
This isn’t just another live chat tool. It’s your partner in delivering exceptional customer experiences. Seamlessly handle interactions, reduce complexity, and always stay a step ahead in
serving your customers.
Unified Conversations, Limitless Opportunities
One inbox, every channel.
Say goodbye to scattered communication. With our live chat tool, manage conversations from your website, WhatsApp, Facebook, and SMS in one place. Your customers won’t feel the
difference, but you’ll see the efficiency.
Capture Every Lead, Every Time
No agent? No problem.
When your team is unavailable, let your chatbot step in. Smart lead forms collect customer information so you can follow up and nurture relationships at your convenience. Never let a lead
go unnoticed.
Empower Your Team to Deliver More
Give your team the edge they deserve.
Our live chat tool isn’t just for your customers—it’s built for your team. Use performance
insights, chat analytics, and customer feedback to guide and support your agents in delivering exceptional service every time.
Stay Connected, Even on the Move
Your business doesn’t pause, and neither do we.
Receive mobile notifications when a chat needs attention. Whether you’re at the office or on the go, handle inquiries with ease and keep your response times sharp.
Features That Put You Ahead
Productivity for Agents
- Saved Replies: Speed up responses with a library of ready-to-use answers.
- Contact Data: See who you’re chatting with and avoid repeating questions.
- Instant Scheduling: Book meetings directly within the chat window—no hassle.
- Proactive Alerts: Notifications ensure no conversation is left unattended.
Streamlined Operations
- Custom Filters: Find specific chats quickly using filters like assignee or visitor properties.
- Smart Labels: Organize conversations for future reference and better tracking.
- Automated Assignments: Let the system distribute chats based on agent workload.
- Real-Time Sync: Fetch live visitor data to give agents full context instantly.
- Chat Transcripts: Save or share entire conversations with a single click.
Make Improvements That Matter
- SLAs to Stay Accountable: Ensure quick responses with built-in time tracking.
- CSAT Ratings: Collect and act on customer feedback to improve services.
- Contextual Conversations: Review past chats to respond with accuracy and care.
Go Beyond Live Chat with Personalized Automation
Your customers deserve more than standard replies.
With built-in automation, customize interactions based on user behavior and preferences. Greet
returning customers by name, anticipate their needs, and resolve queries faster, leaving a lasting
impression.
Why Choose Indite AI?
Your Team’s Best Ally
We go beyond tools—we provide solutions that empower your agents to deliver their best work.
Built for Growth
As your business grows, our tool scales with you, ensuring seamless operations at every stage.
Designed for Impact
From improving response times to enhancing customer satisfaction, every feature is built to make a measurable difference.
Ready to Redefine Customer Conversations?
Let’s make live chat easy, effective, and impactful. Add a live chat to your website today and see
the difference it makes for your team and your customers.
